• Lifeline is a two-way 24-hour a day, 365-days-a-year emergency response service designed to provide assistance and reassurance to people in need.
  
   
• Lifeline subscribers call for assistance by pressing a small, portable, waterproof button worn around their wrist or as a pendant.

Caution: Choosing your help button

It is important that you and your caregiver choose the Personal Help Button most suitable for you. Please consider the following:

Pendant Styles

The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands.

Caution: The Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk, including the possibility of death and serious injuries. This may apply to wearers in wheelchairs, using walkers, using beds with guard rails, or otherwise protruding objects upon which the cord can become tangled. Wearers for whom this is a concern may wish to consider the Wrist Style method.

Please consult your caregiver or Lifeline Program on which Help Button style is most appropriate for you.

• The communicator unit, which is attached to the subscriber's current phone system, is then activated and automatically dials the Lifeline Monitoring Center through an 800 number so there are no phone charges.
  
   
• Trained personnel talk to the subscriber through their home unit to find out what kind of help they need. This acts as a screening measure to separate life-threatening calls which may require EMT, police, or fire response from less serious problems. Lifeline ensures that the subscriber receives the right kind of help.
  
   
• Even if the subscriber cannot be heard, one of the designated responders will be sent to help.
  
   
• The Lifeline Monitoring Center has data on each subscriber, including pertinent medical information that can be shared with rescue workers. Responders can also be sent to the scene to open doors and answer questions if necessary.
  
   
• In case of a power failure, the backup battery ensures the unit is working.
  
   
• Lifeline service is available in over 150 languages.
  
   
• Lifeline supplies the most technologically advanced equipment in the industry.
  
   
• There is no limit on the number of calls made. Subscribers are encouraged to call when they feel like it, even if it is just to hear a friendly voice.
  
   
• Incoming calls can be answered by pressing the Personal Help Button. There's no need to walk to the phone.